Order processing and delivery
Orders are processed before shipment. Processing and delivery times vary by product, supplier, destination, and carrier. Any estimate shown at checkout or in an order confirmation is an estimate rather than a guaranteed delivery date.
Multiple shipments
Items in the same order may be fulfilled by different suppliers and may arrive in separate packages at different times. You will not be charged additional shipping solely because an order is split into multiple shipments.
Tracking
When tracking is available, it will be sent to the email address used at checkout. Tracking information can take time to update after a carrier receives a package.
Shipping address
Please review your shipping address before placing an order. Contact us immediately if you notice an error. We cannot guarantee that an address can be changed after processing begins, and customers may be responsible for costs caused by an incorrect or incomplete address.
Delays and missing packages
Carrier delays, weather, customs processing, and other events outside our control may affect delivery. If tracking shows no movement for an extended period or a package appears missing, email davielcalderon2@gmail.com with your order number so we can investigate.
International orders
Where international shipping is available, customers are responsible for any import duties, taxes, customs charges, or carrier fees unless checkout states otherwise.